Shipping policy

Shipping rates will vary depending on your shipping location.

All U.S. orders are shipped via United States Postal Service.

All Canada orders are shipped via United States Postal Service.

All orders are shipped within 24-72 hours or 3 business days of being placed.

A tracking number will be provided when the order has shipped. If you have further concerns after the order has shipped, please contact USPS.

PLEASE NOTE: Shipping delays may occur due to COVID-19

 

LOST & STOLEN PACKAGES

Silly Zilly is not responsible for any lost or stolen packages. Once the parcel has been checked in at the carrier, it is no longer in our control. If your package is marked as 'delivered' but has not arrived, please check your order to confirm that the address was submitted correctly. If everything was correct, please contact your local mail carrier.